Frequently Asked Questions

22

How can I migrate from Printoid PRO to Printoid PREMIUM ?

If you have purchased the PRO version, you probably want to migrate to Printoid PREMIUM now!

Posted on 10/30/2017

21

My Raspberry Pi becomes unreachable (wireless connection lost), what can I do?

When using Printoid, your OctoPrint server becomes unreachable, even from a web browser…

Posted on 09/27/2017

20

How to send my own HTTP commands with Printoid (cURL-like)?

You are using cURL to send some commands to your Raspberry Pi? Printoid can do it too!

Posted on 08/01/2017

19

How to report a crash of the app to the developer?

When a crash occurs, it’s important to send a report to the developer in order to quickly fix the issue.

Posted on 07/31/2017

18

How to easily switch between my different OctoPrint profiles?

You can handle as many OctoPrint server as you want with Printoid Pro & Premium, and you can easily switch between them.

Posted on 07/24/2017

17

How to use the streaming floating icon?

The floating icon is useful to see your streaming(s) when you want, where you want, on your phone!

Posted on 05/30/2017

16

How to type my own fan/temperature/parameter values?

The sliders are useful to quickly adjust the values, but if you need to be precise, you can type the value with your keyboard too.

Posted on 05/30/2017

15

How to send the connection logs to the developer?

When Printoid can’t connect to your OctoPrint server, you can send the report to the developer. But without a message to explain your situation, that’s pretty hard to resolve your issues…

Posted on 05/22/2017

14

The app says “invalid license” but I’ve purchased the app, what can I do?

You’ve already purchased the app, but you have some license issues. You don’t need to buy the app again, don’t worry!

Posted on 05/17/2017

13

Does Printoid fully support SSL/TLS? (secured connections with HTTPS)

Yes it does, but you can encounter some issues. Here is the tutorial to explain you that in details.

Posted on 12/01/2016

12

How to support two cameras in Printoid Pro or Premium?

Printoid Pro and Premium can support up to 2 video streamings at the same time for each your OctoPrint servers!

Posted on 04/29/2017

11

How to enable the Android Quick Setting (notification tile) to have a quick access to my streamings?

You don’t want to use the floating icon: don’t worry, the notification tiles are made for you.

Posted on 04/25/2017

10

How to  the access to Printoid with a password or my fingerprint?

You don’t want to let anybody accessing to Printoid on your phone: protect the interface!

Posted on 02/07/2017

9

How can I reorder my custom commands?

You have created a lot of custom commands, and you wanna reorder them.

Posted on 02/07/2017

8

How to create commands to start the webcam in low & high quality?

Starting the video in a lower quality improve the needed bandwidth.

Posted on 01/12/2017

7

How to send custom GCODE commands?

Yes, Printoid can send any GCODE commands from its interface, if you have Printoid Pro or Premium.

Posted on 01/12/2017

6

How to control a relay or send Linux commands with Printoid?

You can send SSH commands to your Raspberry Pi if you wanna control something more than your 3D printer with it!

Posted on 01/12/2017

5

How to backup & restore your app?

You are upgrading to Printoid Pro or Premium, changing your smartphone, or installing the app on another device? No problem!

Posted on 01/09/2017

4

How the 3D visualizer works?

The 3D visualizer helps you to show your models & GCODE before starting your printing job.

Posted on 11/17/2016

3

How to reorder the cards of the main screen in portrait mode?

The main screen cards can be reordered if you want.

Posted on 11/10/2016

2

How to create a new slicer profile?

Printoid can control the OctoPrint’s embedded slicer and manage its different profiles.

Posted on 11/08/2016

1

How to expand the panels of the main screen?

The main screen is a “all in one” interface, but may you want to expand a specific card?

Posted on 11/02/2016
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